With cyber, it’s always worth keeping tabs on what insurance companies do and say. In that spirit, this caught my eye…

We are asking a lot of questions right now about AI. We’re asking them on applications, we’re asking if the organisation makes use of chat GPT in any sort of way. Because the other thing that we are concerned about is if Chat GPT is becoming a regular part of that business, and if people get used to how it is responding to things, which means a harder ability to detect when fraudulent emails are coming through and how to deal with them.

When insurance companies begin to ask questions on prospects applications for insurance, it might be time to start developing a policy covering employee AI and to establish some guardrails to manage AI use within your organisation.